Privacy Policy
Last updated: September 2025
County House Jewellers (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop with us online.
1. Information We Collect
When you interact with our website, we may collect:
We use your information to:
We will never sell your personal data. We may share it only with:
Our website uses cookies to enhance your browsing experience. Cookies help us remember preferences, improve functionality, and analyse traffic. You can manage or disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.
6. Data Retention
We keep personal data only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., tax or accounting regulations).
7. Your Rights
Under UK GDPR, you have the right to:
8. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: County House Jewellers
1. Information We Collect
When you interact with our website, we may collect:
- Personal Information: such as your name, email address, phone number, billing and shipping details.
- Payment Information: processed securely by trusted third-party payment providers (we do not store card details).
- Device & Usage Information: including IP address, browser type, and how you interact with our site (for analytics and security).
We use your information to:
- Process and fulfil orders.
- Provide customer support and respond to enquiries.
- Send order updates, confirmations, and service notifications.
- Improve our website, products, and services.
- Comply with legal and regulatory obligations.
- (With your consent) send marketing communications, which you may opt out of at any time.
We will never sell your personal data. We may share it only with:
- Service Providers (e.g., payment processors, delivery couriers, IT/website providers).
- Legal Authorities if required by law or to protect against fraud or misuse.
Our website uses cookies to enhance your browsing experience. Cookies help us remember preferences, improve functionality, and analyse traffic. You can manage or disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.
6. Data Retention
We keep personal data only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., tax or accounting regulations).
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data, where legally possible.
- Object to or restrict certain types of processing.
- Withdraw consent for marketing communications at any time.
8. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those third parties.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: County House Jewellers