Terms of use

Last updated: September 2025

Welcome to the County House Jewellers website (“we,” “us,” “our”). By accessing or using this website, you agree to be bound by these Terms of Use. Please read them carefully before browsing or making any purchases.

1. General Information

County House Jewellers is a limited company based in the United Kingdom, with over 40 years of experience in the jewellery industry. This website showcases our portfolio and provides access to our products and services, including online purchasing where available.

2. Eligibility

This website is intended for users aged 18 or older. By using our website, you confirm you meet this requirement.

3. Intellectual Property

All content on this website, including text, images, graphics, logos, and product descriptions, is the property of County House Jewellers or licensed to us. You may not copy, reproduce, or distribute any part of this site without our written consent.

4. Product Information & Availability

We make every effort to ensure product descriptions, images, and prices are accurate. However, errors may occasionally occur, and we reserve the right to correct them without prior notice. Availability of items cannot be guaranteed.

5. Purchases & Payments

When purchasing online, you agree to provide accurate billing and delivery details. Payments must be made in full at the time of order. We reserve the right to refuse or cancel any order if fraudulent activity or inaccuracies are suspected.

6. Returns & Refunds

Details of our return and refund policies are available on the dedicated Returns Policy page. Please review these before making a purchase.

7. Repairs & Workshop Services

All repairs and servicing are carried out by trained professionals in our on-site workshop. Timeframes and costs will be confirmed before work begins. County House Jewellers accepts no liability for pre-existing damage to items submitted for service.

8. Limitation of Liability

To the maximum extent permitted by law, County House Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

9. External Links

Our website may contain links to third-party websites. These are provided for convenience only. We are not responsible for the content, policies, or practices of external sites.

10. Privacy & Data Protection

We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your information.

11. Changes to These Terms

We may update these Terms of Use at any time. Updates will be posted on this page, and continued use of our website constitutes acceptance of revised terms.

12. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

For questions about these Terms of Use, please contact us at: County House Jewellers
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